What Do Companies Look For When Hiring For Maintenance Roles

The reality for any asset is wear and tear. If buildings and their assets are not well maintained, companies lose billions of dollars in downtime.

This being a prevalent fact, it is not surprising that companies are always looking for experienced maintenance personnel, both technicians and managers, and are willing to pay top dollars for them. These managers and technicians can be what sets companies apart from the rest of their competition, which is why the hiring process can seem a bit challenging to go through.

To keep downtime and losses to the minimum, companies need to perform preventive maintenance apart from general and routine maintenance. It identifies the problem at an early stage and takes the necessary action. To ensure that it is conducted regularly, the maintenance managers set up a preventive maintenance program.

If you are looking for a career as a building maintenance manager, supervisor, or technician, read on.

Responsibilities of Building Maintenance Personnel

Depending on the size of the company, maintenance is divided between the maintenance technician, supervisor, and the maintenance manager. The maintenance manager is notified of the fault through a ticket raised through the CMMS or Computerized Maintenance Management System. The manager delegates the job to the supervisor, who then contacts the technician.

Here is the building maintenance job description for the different positions.

Responsibilities of a Maintenance Technician

The maintenance technician is responsible for carrying out repair and maintenance work after receiving instructions from the maintenance supervisor or maintenance manager, depending on the structure of the organization. Once the repairs and scheduled maintenance is complete, you need to report the same on the CMMS so that the maintenance supervisor can stay updated.

The responsibility of the maintenance technician depends on the maintenance budget and the organization’s size. The skill levels of technicians vary from levels I to IV, with IV indicating the highest experience.

As a maintenance technician, you are expected to:

  • Inspect the alarm system like fire protection system for necessary repairs
  • Take care of pest control activities
  • Maintain the electrical systems and HVAC
  • Ensure the refrigeration, ventilation, plumbing, and heating systems are functioning properly
  • Maintain safety protocol and inform the supervisor in case of an emergency
  • Perform routine maintenance activities like fixing any structural damage, making sure water fixtures are operational, repairing faulty electrical wiring

Responsibilities of a Maintenance Supervisor

If you apply for the position of maintenance supervisor, you will be handling a team of maintenance technicians. You will also assign projects to the technicians depending on the nature of the problem. All repair and maintenance work done by technicians is overseen by the maintenance supervisor.

The responsibility of the maintenance supervisor will depend on the type of business. All the required government rules and regulations like Occupational Safety and Health or OSHA needs to be met. There might be shifts involved, and you will be working with the technicians in your shift.

You will be evaluated based on safety metrics, schedule compliance, and equipment uptime.

As a maintenance supervisor, you should:

  • Prepare maintenance schedule weekly
  • Ensure storage and maintenance of all equipment and inventory
  • Inspect sites to ensure the identification of problems and maintenance
  • Make sure that health and safety regulations are complied with
  • Take care of employment, supervision, and training of technicians
  • Conduct scheduled safety inspections

Responsibilities of a Maintenance Manager

Being at the top of the maintenance hierarchy, the maintenance manager manages a team of maintenance supervisors or technicians, depending on the size of the organization. Maintenance managers are concerned about the long-term vision of the organization.

The maintenance manager needs to:

  • Handle supervision of all maintenance operations and processes
  • Monitor the maintenance budget and track all expenses
  • Ensure regular maintenance of machinery for optimal performance
  • Stay updated regarding the latest stock position and place orders on time
  • Make sure that maintenance logs and daily progress reports are prepared and documented
  • Calculate estimates of repair costs and prepare a repair schedule
  • Ensure that repair and installation work is planned and managed well
  • Make sure that safety procedures and policies are followed by the departmental workers

Qualifications and Experience Required for Maintenance Roles

Qualifications and experience will depend on whether you are applying for the role of a technician, supervisor, or manager.

Requirements for Maintenance Technician:

As a maintenance technician, you need to have:

  • A high school diploma or similar qualification
  • Building maintenance technology or HVAC certification
  • Experience of at least 2 years in a similar capacity
  • Expertise in electrical and hydraulic systems
  • Advanced knowledge of general maintenance techniques and procedures
  • Capacity to work overtime, during weekends, and on public holidays
  • Ability to work in an organized way by setting priorities
  • Ability to solve problems
  • Excellent skills in both verbal and written communication

Requirements for Maintenance Supervisor:

The role of a maintenance supervisor has the following requirements:

  • A Bachelors degree is preferred
  • Certifications like Certified Maintenance and Reliability Professional or CMRP, Certified Maintenance and Reliability Technician or CMRT, Certified Master Technician, or HVACR will be an advantage
  • Experience of at least 2 years in a similar position
  • In-depth understanding of the building trade, maintenance, and cleaning procedures
  • Familiarity with the latest regulations and practices in health and safety regulations
  • Experience in budgeting and performance assessment
  • Strong leadership and organizational skills
  • Be detail-oriented and focus on every aspect of the job
  • Possess superior interpersonal and communication skills
  • Perform at optimal levels under high pressure and meet tight deadlines
  • Have excellent knowledge of computers including emails, MS Office, and other forms of electronic communication
  • Must have excellent skills in time management
  • Should be an exceptional problem solver and decision-maker

Requirements for Maintenance Manager:

  • Must have a High School Diploma
  • A graduate degree in Facility Management, Business Administration, or similar discipline is preferred
  • A minimum experience of 5 years is required in the maintenance profession
  • Experience in a managerial role is preferred
  • Should have an in-depth understanding of maintenance aspects like electrical systems, carpentry, and plumbing
  • Expert knowledge of machines, facilities, and equipment necessary
  • Exceptional skills in organizing and leadership
  • Strong interpersonal and communication skills

Enjoy Success As a Maintenance Professional

Whether you are a fresher or an experienced professional, there are lots of opportunities in building maintenance. Depending on your experience, qualifications, and skills, you can apply for different positions in maintenance.

Apply today for a dream career as a maintenance professional.