As the competitive nature of business increases, clients have become more demanding in their tasks. Developments in technology, software, and other domains have made it possible to meet this ever-growing demand.
The present state of every industry – Industry 4.0, as some would name it – is all about minimizing human effort but still attaining the same, if not better, level of productivity.
Among the various ways of reducing human labor, like cross-training employees and outsourcing, the most reliable and sought-after method is to automate as many processes as possible. Here are some ways in which you make the most of AI-embedded software tools to maximize the output of your company.
Workplace Automation: How Is It Useful?
The manufacturing sector relies heavily on robotics and automation for the majority of its factory processes. Robots help carry heavy parts, perform tasks like welding and soldering at a rapid pace, and carry out quality checks (the generic term is “material handling”) in most factories.
The use of robots helps you carry out repetitive actions efficiently because robots can handle a higher workload. Moreover, any change in the process or parameters can be instantly programmed into all the robots that can incorporate it without delay.
Two of the other critical factors that intelligent robots take care of are accuracy and safety. Accuracy and precision are essential, especially in industries like electronics, where the components need to be perfect at the micro or nanoscales.
Robots are free from physical harm that would otherwise befall humans, and they can also enable faster response to emergencies with real-time monitoring of the workplace.
The gigabytes and terabytes of data that you feed into your machine can help it compare that data across hundreds of platforms and websites across the internet and give you the result you need. This ability is the heart of big data analytics.
Tracking your competitors’ products and services, figuring out which keywords to use in your content to get the maximum visibility, and comparing wallpaper designs from several sites to design your office space are examples of how artificial intelligence can rapidly process data that would take humans days or weeks.
However, automation is so much more than just robotics and data analytics (although they are the fundamental components), as the following diverse examples illustrate.
Earlier, customers were more patient in getting their queries answered by the proper authority from the concerned business or service. Today, however, the need for instantaneous responses and clarifications has brought about the need for chatbots.
A trend that is also increasingly common nowadays is that people look for options where they don’t have to communicate with another human (it is the same reason for the popularity of the self-service checkout counters).
Tasks like answering basic questions (such as the availability of a product, working hours of a store, and so on), product suggestion, and redirection to the correct webpage can be made automatically by chatbots.
So, setting up a chatbot platform on your website is an excellent way to reduce human representatives for catering to customers and letting machines do the same task more efficiently.
Enterprise Asset Management (EAM)
EAM is the process of managing different physical assets and equipment to maximize their lifetime, reduce costs, and improve their quality and health.
Before the advent of enterprise asset management software, specific machines had delegated operators and workers to monitor the condition regularly and prepare reports. With software aid, however, this process has become more systematic and rigorous.
EAM software also tracks the cost of repair and maintenance and compares it to the cost of replacing the equipment. It can check every asset for completed and assigned tasks and the maintenance history on an asset, making it easier for businesses to provide authorities with the required documentation for compliance.
Similarly, other HR-related software tools manage the people in the company, including employee database, payroll details, and performance analysis.
Hiring And Recruitment
One of the crucial activities of the HR department in any company is the recruitment of employees. Hundreds of applications and resumes likely flood the company portal every day, so sifting through all of them and shortlisting candidates can be a burden.
Automated application tracking software can replace several days worth of human effort with a few hours. These software solutions scan through all the resumes and look for specific keywords, skills, or other pointers in one’s resume.
Some screening software tools can also conduct tests or generate assignments of a specified difficulty for the potential recruits to try out and schedule interviews.
Fleet Management and Logistics Software
The logistics industry has undergone a sea change in the last decade or so thanks to the advent of artificial intelligence systems and IoT (internet of things).
From picking up cargo to dropping it off at the destination, several steps in the process are being automated today. EAM software is used in fleet management to keep track of all the vehicles and carriers used.
Other examples include route optimization software that helps chart out the optimal path from one location to another, which saves time, effort, and cost for the drivers and the managers. Fleet managers store data using electronic timesheets and logging devices instead of manually collecting the drivers’ trip details.
Before and after every trip, the carrier must be inspected for damages and engine conditions, which requires human effort. With preventive maintenance software, telematics devices fitted on the fleet continuously transmits information about the engine parameters like temperature and coolant levels and uses the data to predict the ideal time for the next round of service.
Making Your Business Future-Proof
In today’s world, successful businesses are the ones that are always one step ahead of the clients. The only way to continually stay in the game and keep making your business more efficient is to invest in automation at the earliest.
From predictive analysis to intelligent robotics, the future is digital, and the companies that adapt themselves to the latest technologies will be future-proof. Remember that some human intervention is needed to monitor the machine’s work and check for errors, but the bulk of the workload is reduced significantly by these smart software tools.